Support Policy Page
Starting from July 1, 2017, the adjustment of the "freight invoice for collection and payment" will be merged with the handling fee invoice for issuance.
The funds collected by the mall on behalf of the seller for selling goods will be allocated to the shrimp wallet after deducting the "collection and payment shipping fees" and "handling fees", and a unified invoice will be issued at the same time.
Mall Shopping will notify the invoiced information through the following methods:
1. Email notification: The system will send an electronic invoice to your bound shrimp skin email, and the attached file of the letter must be opened in the Internet Explorer browser.
2. APP/webpage notifications.
3. Please enter 【 Invoice Number 】, 【 Member Number 】, 【 Return Verification Code 】, 【 Invoice Month 】 to query.
4. You can enter [Invoice Number] and [Invoice Date] on the Ministry of Finance platform 48 hours after receiving the issuance notice for inquiry. (Note: Please be sure to fill in the email information in order to receive the invoice issuance notification smoothly.)
If the seller has the need to issue a triple form (company or enterprise) invoice, please go to the link on the customs and trade website to find the invoice and click "Supplementary Printing and Compilation". A new electronic invoice notification will be sent within 1-3 working days.
Every two months, with the deadline of the 5th of each month for the previous invoice change application. For example, in March and April, the opening of supplementary printing and unified editing/cancellation of unified editing until May 5th; 5. The invoice for June will be open for supplementary printing and unified editing/cancellation until July 5th.
If the seller has issues with invoice reconciliation for collection and transfer, they can directly contact the accounting department's contact email:
